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  • Marble Arch London, W1H 7RG, United Kingdom
  • she@safehavenefforts.org

Welcome to Safe Haven Effort where Humanity lives

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Welcome to Safe Haven Effort where Humanity lives

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To make an offline donation toward this cause, follow these steps:

  1. Write a check payable to "Safe Haven Efforts"
  2. On the memo line of the check, indicate that the donation is for "Safe Haven Efforts"
  3. Mail your check to:

    Safe Haven Efforts
    111 Not A Real St.
    Anytown, CA 12345

Your tax-deductible donation is greatly appreciated!

Our Data Privacy Policy

As a UK egistered charity promoting attainable poverty free society, we have no interest in misusing data we collect from our customers, visitors, supporters and donors.

How We Use Collected Data

Safe Haven Effort and other business activities affiliated with the charity may use information about you only for the following purposes below:

  • Communicate with you about products, our services, offers, promotions, donations, charitable events offered by the charity Safe Haven Effort, provide news and information we think will be of interest to you
  • Promote, maintain and improve our charitable campaign you assist us with
  • Provide, process transactions and send you related information, including invoice confirmations where necessary
  • Respond to your comments, questions, requests and customer service information
  • Monitor and analyze trends, usage and activities concerning you and our services
  • Improve the services and provide advertisements, content or features that match user profiles or interests
  • Process and deliver contest entries and rewards
  • Understand your needs to serve you better, carry out any other purpose for which the information was collected, which is necessarily contemplated by collection of such information or is otherwise explicitly mentioned in collection process.

Data We Collect

We may collect Data about our clients, donors, shoppers, sponsors, prospects and visitors.

How We Collect Data

Data are collected when install, access, or use the services we provide, and when you otherwise interact with us.

Data we collect falls into the following categories below:

  • login information
  • first & last name
  • email address
  • postal address
  • phone number
  • location information
  • company information

These are the Data we collect and they are gathered directly from you through the Data collection form carrying the information you provide us with.

We process Data you provide directly to us, in particular when you complete a data collection form by way of subscription. For example, we collect Data when you create an account to support our charity, buy our charity merchandise or otherwise communicate with us.

Security

We are committed to taking appropriate measures designed to keep your Data secure. Our technical, administrative and physical procedures are designed to protect Data from loss, theft, misuse and accidental, unlawful or unauthorized access, disclosure, alteration, use and destruction.

We follow generally accepted standards to protect the personal information submitted to Us, both during transmission and once it is received.

If you have any questions about the security of your personal information, please do not hesitate to contact us.

Your rights

You also have the right to receive Data which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller under conditions and in accordance to the Regulation.

You may exercise your rights by contacting us in writing, with a proof of your identity, at the address provided in the “Contact Us” page or at the address provided in our Data collection form.

We inform you that you also may update, correct or delete by yourself your account information by logging into your online account.

For promotional or sales communications, you may opt out of receiving promotional or sales communications from Safe Haven Effort or other business associated with the charity by following the instructions provided in those communications or by sending an email to us.

If you email us to unsubscribe from our commercial email messages, please include the word “UNSUBSCRIBE” in the email subject line.

Please note that if you opt out of receiving promotional communications, we may still send you transactional or relationship messages, such as those about your account or our ongoing business relations.

FEEDBACK

To manage complaints effectively and to ensure consistency of response, Safe Haven Effort Support Department is responsible for responding to complaints, with the exception of Trading or Shop complaints.

If you wish to give us your feedback,
Email: feedback@safehavenefforts.org

FUNDRAISING COMPLAINTS

If you wish to make a complaint about our fundraising

Email: complain@safehavenefforts.org

We hope our fundraising activities inspire and engage people together to build long term relationships and help bring about a world free from the injustice of poverty. Our approach to fundraising is underpinned by three principles

  • Fairness: Treating all members of the public fairly
    and respectfully. This means respecting the wishes
    and preferences of the supporter, and always mindful
    of special need for them.
  • Inclusivity: we are open to everyone and we
    embrace diversity. At Safe Haven Efforts, we believe
    everyone has a contribution to make change
    happen, regardless of visible and invisible
    differences. The rights and dignity of our partners
    and supporters must be upheld at all times
  • Accountability: It is up to fundraisers to take
    responsibility and care to ensure their fundraising is to a
    high standard. We re-invest small part of our donation in
    our fundraising activities and to secure future income to
    continue our work.

Safe Haven Effort values your feedback and takes your comments seriously. We will acknowledge your complaint within two working days and aim to resolve complaints within 14 days of receipt. If you remain dissatisfied your complaint will be referred to a more senior member of staff who will resolve the issue.

Safe Haven Effort is covered by the Charity Commission and the Fundraising Regulator (FR), if you feel that we have not satisfactorily solved your complaint, you can contact FR:

If you wish to make a complaint about our fundraising

FUNDRAISING REGULATOR COMPLAINTS PROCEDURE

COMPLAINTS ABOUT TRADING, SHOP, AUCTION AND RAFFLES

If you wish to make a complaint about our Trading Division, Shop, Auctions or Raffle, ,please contact:

complain@safehavenefforts.org

COMPLAINTS ABOUT OUR PROGRAMME

If you wish to make a complaint about a programme, activity
or member of staff. Email: complain@safehavenefforts.org

We value your complaint, which is crucially important in improving our

current internal safeguarding system

Safe Haven Effort CORPORATE COMPLAINTS POLICY